Shipping

How shipping works at HollaBoo

Every HollaBoo shirt, catalog or custom, is printed after you order it. That means delivery time has two parts: production time (printing your shirt) and transit time (carrying it to your door). Both are business days, so weekends and US holidays do not count, no matter how hard we stare at the calendar.

Where we ship

Our home market is the United States, where most of our print providers are located, so US orders are fastest. We also ship internationally to most countries. If checkout accepts your address, we deliver there.

Production time

Production takes 2 to 5 business days for all products, including custom tees. Your Slogan Studio masterpiece does not take longer to print than a catalog design; the printer does not judge, it just prints.

Delivery estimates

After production, transit times are:

• United States: 3 to 7 business days.
• International: 10 to 20 business days, depending on destination and customs.

Total time, in plain math

Add production and transit together. A typical US order arrives about 5 to 12 business days after checkout. A typical international order arrives about 12 to 25 business days after checkout. During holiday peaks (roughly mid-November through December), add a few days of buffer and order early. Future you will be grateful.

Shipping costs and free shipping

Shipping costs are calculated at checkout based on destination and items. Orders of $65 or more ship free. Yes, that is an excellent reason to add one more shirt to the cart. We are not going to pretend otherwise.

Tracking

As soon as your order ships, we email you a tracking number. Tracking can take 24 to 48 hours to show its first scan, so if it looks frozen right after shipping, that is the carrier warming up, not your shirt being lost.

Orders with multiple items

Because we work with a network of print providers through Printify, items in the same order can be printed at different facilities and arrive in separate packages, sometimes days apart. If half your order shows up, the rest is coming. Each shipment gets its own tracking email.

Addresses

We print your shipping label exactly as you typed your address at checkout. If you spot a mistake, email hello@hollaboo.com immediately; we can fix the address any time before the order ships. If a package comes back to us because the address was wrong or incomplete, we can reship it, but the new postage is on you.

Customs, duties, and taxes (international)

International orders may be charged import duties, customs fees, or local taxes by your country when the package arrives. These charges are set by your government, not by us, and they are the recipient's responsibility. We cannot predict them, prepay them, or make them go away with humor, and we have tried.

If a package is refused or abandoned at customs because charges were not paid, we are unable to refund the order.

Delays

Occasionally a print facility hits a backlog or a carrier hits weather, and an order takes longer than the estimates above. If your order is meaningfully outside its window, email hello@hollaboo.com with your order number and we will chase it for you. If it turns out to be lost, our Refund & Returns policy covers reshipment or refund.

Damaged on arrival

If your package arrives damaged, take photos of the packaging and the item before doing anything else, then email hello@hollaboo.com within 30 days of delivery. Transit damage is always on us: free replacement or refund, your choice. Full details are in the Refund & Returns policy.